Head of Clinical Services - Bristol

Head of Clinical Services

Bristol

£75-90k p.a

Our client, a top provider of NHS and Private ophthalmology services, has an exciting opportunity for a Head of Clinical Services to join their team!

The role:

As Head of Clinical Services, you will be a figurehead of the organisation, reporting directly to the clinical directors. You will shape and deliver the clinical vision, drive professional development, and ensure regulatory compliance across all our practices.

· Lead the development and implementation of clinical protocols, standards and training programmes including Ophthalmic Technician, pre-reg and IP placements.

· Oversee professional registration, CPD compliance and ICB audit readiness.

· Attend the Clinical Governance Committee and represent the group at industry forums (including CPD events, conferences and in stores/practices).

· Drive adoption of advanced diagnostic technologies (OCT, biometry, fundus imaging, glaucoma management).

· Mentor ophthalmic technicians and support talent development pathways.

· Collaborate with external agencies to advise on enhanced eye care services (e.g. glaucoma referral refinement, cataract, YAG/SLT pathways).

· Monitor clinical KPIs and patient outcomes, lead quality improvement initiatives.

· Oversee all planned outpatient clinical activity across all locations.

· Manage and develop a large multi-disciplinary clinical team.

· Build relations with various different stakeholders (such as ICBs/NHS trusts/Health Boards/Primary Care) to optimise patient care.

Key skills/experience:

· Fully qualified optometrist registered with the General Optical Council (GOC).

· Minimum 10 years post-qualification experience, including 5+ years in senior clinical

· Proven track record in clinical governance, audit, and training delivery.

· Exceptional leadership, communication, and stakeholder management skills.

· Confident use of Office 365 and tech systems (training provided)

· Great communication skills, both written and verbal

· An understanding of CQC standards, NHS Standards and ICB criteria

Desirable

· Experience in multi-site optical stores/practices, NHS / ISP ophthalmology services or ICB commissioning.

· Higher qualifications (e.g., MOptom, Professional Certificate in Glaucoma, IP qualification) strongly preferred.

· Published research or contributions to optometric journals.

· Familiarity with patient electronic medical management systems (e.g. Open Eyes).

· Strategic thinker with a commercial awareness.

Benefits:

· 25 days holiday + bank holidays (increasing with service)

· Performance bonus

· Company pension scheme

· Enhanced family leave and sick pay

· Employee Assistance Programme – 24/7 confidential support

· Perks & Discounts – from private healthcare/dental care to retail savings

· GOC fees paid + generous CPD allowance.

· Ongoing training and development opportunities