HR Admin and Payroll Officer - South West

Payroll Officer
Ref: 363 Date Posted: Wednesday 24 Jan 2024

HR Admin and Payroll Officer


Up to £29,500

Our client, an established Housing Association has an exciting opportunity for a HR Administrator and Payroll Officer to join their team!


  • Provide a generalist HR service to all areas of the association ensuring the highest levels of service are provided to both colleagues and managers, including employment administration, data management and reporting, recruitment, and absence management.
  • Maintain the HRIS database always ensuring the accuracy of data.
  • Produce employment contracts and variation to contracts in line with authorised management requests.
  • Monthly administration of payroll for all staff including collation of hours, calculation of sick pay, parental pay, holiday pay, accurate deductions, submission of payroll-to-payroll provider as well as pension administration including enrolment and leavers
  • Manage and maintain accurate and up to date employee records including mandatory training, performance, and development review, leave, providing appropriate support and coaching to all management to ensure full compliance with policies and procedures.
  • Advise on pay and other remuneration issues, including pay review, promotions, and benefits.
  • Support where required in providing a full HR operations service including employment administration, data management and reporting and absence management. 
  • Lead on the associations’ recruitment activities ensuring that we attract talent through a robust recruitment system and process and onboarding strategy.
  • Provide professional first line of support to managers, coaching them to create a culture of high performance within their teams and take ownership advising on the management of employee relations issues. 
  • Support with the ongoing policy administration and implementation of people-related policies, procedures, and processes, incorporating best practice, legal compliance, and future proofing. 
  • Contribute to the learning and development framework, supporting colleagues to be at their best at work and to grow both professionally and personally. 
  • Support managers in ensuring compliance with ensuring legal compliance such as IR35.
  • Support and lead on our internal wellbeing approach and contribute to the development and delivery of initiatives to make Brighter Places a great place to work.


  • CIPD qualification (ideally CIPD Level 5) with experience of working in a Human Resources team delivering HR administration and coordination
  • Knowledge and experience of supporting colleagues and managers through the employee life cycle.
  • Working knowledge of driving improvements in wellbeing
  • Basic knowledge of payroll administration 
  • Knowledge of employment law and the ability to recognise when legal advice needs to be sought.
  • Experience of presenting information in a clear, concise and professional manner (either written, presented or spoken). 
  • Experience of managing HR change projects.
  • Experience and knowledge of recruitment and onboarding of new colleagues
  • Excellent communication skills and a problem solver.
  • Ability to present data in a logical and user-friendly format and to derive information from data and reports.
  • Ability to influence managers to follow a course of action or to accept advice.
  • Highly organised, able to manage own time and to prioritise workload.
  • Ability to work with databases and identify gaps and issues with data.
  • Extensive experience with Microsoft and other packages, particularly Excel.


  • Previous experience in supporting talent management.
  • Experience in producing MI.
  • Experience of managing IR35 cases.
  • Ability to address an audience in a presentation or training context.