Renewals Coordinator
London or Bath (Hybrid)
£35k-£37k p.a
Our client, a prestigious law firm, has an exciting opportunity for a Renewals Coordinator to join their team!
The role:
The Renewals Coordinator oversees the Renewals Assistant in a supervisory capacity.
- Overseeing and managing the renewals processes
- Maintaining and dealing with the Renewals inbox
- Answering all renewal-related queries
- Arranging renewals meetings, including preparing agenda
- Monitoring global changes to renewal-related law and updating the internal renewal rules
- Updating internal renewals spreadsheets
- Handling the annual ‘Indian Working Statements’
- Sending monthly renewal reminders to clients regarding renewal instructions
- Updating Inprotech with status changes/renewals payments sent to IPAN
- Paying one-off renewal payments (at EPO, UKIPO, EUIPO)
- Sending Payment Confirmations
- Performing the monthly EPO ADO Conflict Check
- Checking, Cancelling (RHE Cases) and Reinstating ADOs at End of Month
- Responding to FA emails re renewals service.
- Forwarding on Overdue Notices to Fee Earners and Clients
- Monitoring renewals diary list for Patents, Trademarks & Designs
- Corresponding and liaising with IPAN (renewals provider) with regards to:
- Monthly reminders
- Renewal payments
- Mop up reports
- Status updates
- Proprietor changes
Key skills/ experience:
- Good timekeeper with ability to respond to urgent requests, and to organise their work to ensure that deadlines are met.
- Excellent IT skills, including a working knowledge of Microsoft Office applications (e.g. Outlook, Teams, Excel, Microsoft Forms, DocuSign etc.).
- Excellent written and verbal communication skills.
- Ability to deal with a variety of people at different levels.
- Ability to accept feedback and respond constructively.
Benefits:
- Discretionary bonus
- 25 days of holiday, excluding bank holidays
- Private medical health care
- Free eye tests
- Employee Assistance Programme
- Cycle to work scheme
- Season ticket loan
- Electric vehicle scheme
- Group personal pension plan
- Enhanced maternity, paternity, adoption, and shared parental leave
- Holiday Loyalty
- Volunteering leave